While another Administrator account could not run it (same error message). But it still doesn’t fix the problem.Īfter upgrade I switched to my account and found that I could use all the programs without any problem. In the process, I also tried to upgrade to Windows 10 (it is a by product of trying to solve an issue, a good one). So I followed the advices to remove all my anti-virus software but the problem persist. They blame the cause to the anti-virus software. There are pages of internet posts that complained about the same error dated back to 2010 for Windows 7 (mine is Windows 8). And somehow the problem only occurs to my Microsoft Office softwares: Power Point, Excel, Word (OneNote is not affected).īut if I switch to my account, everything works fine. Here is the error message when they tried to run it.
Today my kids told me that the Office software is not working.
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